Dear clients and friends,

We hope you are maintaining good spirits in this challenging time. We care deeply about the health and safety of our community, our employees, and our clients. Due to the “Stay-At-Home” orders from Governor DeWine, to reduce the spread of COVID-19, we have closed our showroom and will not perform in-home consultations until April 6th, 2020 or until the orders are lifted.

This does not mean we are closed! We have a safer At Home experience already lined up for you. We are excited to announce that we are now offering VIRTUAL CONSULTATIONS! This means we can still help you Dream and Design and we will Deliver! Whether you are currently working with us or considering it, we will still help you make your home more welcoming, beautiful, and functional. We know you will be thrilled with our Online Design at a Distance approach.

For our current clients, nothing changes for you at the moment but please feel free to contact us if you have any questions regarding your project.

If you are considering custom window coverings, all you need is a computer or tablet and we can connect you with one of our Certified Window Fashion Consultants via our new virtual experience. Simply schedule your Virtual Consultation, and we’ll meet with you online and be able to provide the same level of trust and expertise our clients have come to know and trust.

A Special Thanks To All Healthcare Workers who are the real Hero’s during this crisis!

Our Process
1
Schedule Your Virtual Consultation

Select a date and time that works best for you and we’ll connect you with a professional design consultant to discuss your upcoming home improvement project. Our team will setup a video conference with you from the comfort of your own home using Zoom, our easy to use video conference platform using your mobile device or home computer.

2
Connect With a Designer

Our design team member will video conference with you and you’ll have the opportunity to show us your home and share your vision. We will then share exciting design options and ideas for how we can bring your project to life.

* Your consultant may ask you to provide some additional photos and measurements of your home in order to better assist you.

3
Your Personal Solution

Once we have finished assessing your space and reviewing your needs, we’ll provide an exact price. Most of the time, contractors won’t even provide you a quote until they come to your home - with virtual consultations we take that step out of the equation! Based on your project, your consultant will then walk through payment plan options designed to fit your budget.

 

Apollo Draperies, Inc COVID-19 VIRUS POLICIES AND PRACTICES

Updated: 3/22/2020

With the recent COVID-19 Virus situation, the following policies and practices have been implemented at Apollo Draperies, Inc for the safety of our employees and customers. These will apply as long as the COVID-19 Virus is deemed a public health crisis by the Federal and State of Ohio governments. We want to express our sincere appreciation for the healthcare workers and first responders – they truly are the REAL hero’s during this time of crisis.

Ohio Stay At Home Order & Effect on Apollo Draperies, Inc

The Ohio government “Stay At Home” Order provides certain exemptions for businesses to operate. Apollo Draperies, Inc is considered an essential business based on the following sections: Critical trades. Building and Construction Tradesmen and Tradeswomen, and other
trades including but not limited to plumbers, electricians, exterminators, cleaning and janitorial staff for commercial and governmental properties, security staff, operating engineers, HVAC, painting, moving and relocation services, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences, Essential Activities, and Essential Businesses and Operations

Apollo Draperies, Inc will conduct business during the “Stay At Home” Order as follows:

  • All complimentary shop at home consultations will be conducted through virtual
    appointments with one of our Certified Window Fashion Consultants.
  • Any customer service help requests will be performed remotely by virtual means when
    possible.
  • All service calls that require onsite assistance with one of our Installers will be tentatively scheduled for a time period following the lift of the Stay at Home order. On-site project installation work will only be done at locations that have less than 5 people present and is an Essential Business and Operation.
  • Our showroom, workroom, and offices are closed and our employees are working remotely from home until further notice.
  • General administrative activities will be done using a “Work from Home” model

Entire Organization

  • Avoid contact with people who are sick.
  • Avoid touching eyes, nose, and mouth.
  • Stay home if sick, except to get medical care.
  • Cover coughs or sneezes with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Wash hands with soap and water for at least 20 seconds.
  • Instructions to inform management of any fever or illness in their family or home
  • Instructions to notify management if they have been in contact with someone who has contracted the COVID-19 virus or if they have been in contact with someone who has notified them that they have been exposed to the virus.

Installation Team

  • Usage of latex hand gloves on job sites and service call.
  • Disposals of gloves after use on a site.
  • Usage of disinfecting wipes and hand sanitizer by all technicians in the field.
  • A “no handshake” rule for our customers and staff.
  • All communication to be conducted at a 6 foot distance between our technician and our customer. Daily cleaning of laptop and mouse with Lysol and paper towel.
  • Daily cleaning of hand tools with Lysol and paper towel.
  • Instructions to inform management of any fever or illness in their family or home
  • Instructions to notify management if they have been in contact with someone who has contracted the COVID-19 virus or if they have been in contact with someone who has notified them that they have been exposed to the virus .

“Exciting Windows by Apollo did a fabulous job in creating the low-profile look we wanted in our new condo and we are able to operate it all with a push of the button. Style and technology all at once. The service was excellent and very much on time.”

See More Reviews
8353 Vine Street
Cincinnati, OH 45216
View in maps